To ensure preserving the quality of the mug avoid washing in a dish washer or placing in a microwave. Do not soak the mug. Hand wash using normal dish soap and genlty scrub to avoid removal of any graphic.
Returns & exchanges
We gladly accept returns and exchanges within 14 days of delivery. Items must be shipped back within 30 days of delivery.
Items cannot be used or worn. Damaged items can be exchanged free of charge, once damaged item has been received.
To initiate returns please contact us via E-Mail at Shop@Hits101radio.com.
The following items can't be returned or exchanged:
Because of the nature of these items, unless they arrive damaged or defective, we can't accept returns for:
- Custom or personalized orders
- Digital downloads
Conditions of return
We will provide you with a shipping label. If the item is not returned in its original condition, the buyer is responsible for any loss in value.